Use session vouchers and promo codes
Vouchers grant access according to their allowance/purpose; promo codes change the price according to discount rules. Neither is an app-subscription code.
Version reference: Android 3.0.3 · iOS/iPadOS 1.2.1
Follow the section for your platform. Screenshots show native UI with demo data; menus depend on version, plan and device. Test-build features may not yet be in the public release.
Content reviewed: 2026-10-18
Before you begin
Web dashboard
- 1Open the tenant dashboard → Vouchers and create a voucher using the available options. Review its purpose, value/allowance and validity before saving.
- 2Share codes only with intended recipients. If printing codes, inspect the printout and keep distribution records securely.
- 3For discounts, open the promo-code section in Vouchers. Check conditions and the final price before announcing the offer.
Android steps
- 1On the payment screen, select Voucher if enabled. Enter the complete code or use the available scanner.
- 2Wait for server validation. Continue only after acceptance; dismissing the keyboard does not mean the voucher succeeded.
- 3For a promo on QRIS payment, apply the code and check the final price before paying.
iPhone and iPad steps
- 1On the payment screen, select Voucher, enter the code and submit it for validation. An internet connection is required.
- 2Check acceptance and the granted session/print allowance. If using an available discount code, inspect the final price before paying.
Check the result
Operator check
The server accepts the code under its rules and the session/print allowance or final price matches the offer.
If something goes wrong
| Symptom | Next step |
|---|---|
| Code is used or expired | Check its dashboard status; do not promise reuse before checking the server state. |
| Invalid code | Check characters, organization and code type. Booth vouchers differ from subscription promo codes. |