31 guides found
Featured
Start with these guides
Follow the setup journey, then find the details for your device and event.
Get to know OurBooth
Set up your first event
Android · iPhone & iPad
Prepare one demo event until its outputs are usable. Once this journey works, repeat the final check with the configuration you will use for your guests.
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Create an event
Create and activate an event
Android · iPhone & iPad
An event stores session configuration: name, frame, outputs, sharing and capture behavior. Device payment policy is managed separately on the web.
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Set up printing
Choose the right printing method
Android · iPhone & iPad
Choose a printing method for your platform and printer. A connected status must be followed by a physical print from a session result.
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Get to know OurBooth
Explore Android, iPhone and iPad, then prepare your first booth.
Set up your first event
Android · iPhone & iPad
Prepare one demo event until its outputs are usable. Once this journey works, repeat the final check with the configuration you will use for your guests.
3 min
Explore operator and guest screens
Android · iPhone & iPad
OurBooth has an operator area for booth setup and a guest area for photo sessions. Learn both before changing settings.
5 min
Create an event
Create an event and configure timing, outputs and the guest journey.
Create and activate an event
Android · iPhone & iPad
An event stores session configuration: name, frame, outputs, sharing and capture behavior. Device payment policy is managed separately on the web.
3 min
Set countdown, retakes, kiosk and session timers
Android · iPhone & iPad
Set the session pace so guests have enough time to pose, choose and finish. Test timeouts as well as the successful journey.
3 min
Prepare frames
Choose built-in frames, import PNGs and arrange photo slots.
Use built-in frames in an event
Android · iPhone & iPad
Start with an available frame, then choose which frames an event may use. A catalog item is not necessarily ready for offline use.
3 min
Import a PNG frame and verify photo areas
Android · iPhone & iPad
Use a transparent PNG as frame artwork. Inspect the photo slots after import; a good-looking design does not prove the capture areas are correct.
3 min
Arrange photo slots and PNG overlays
Android · iPhone & iPad
Slots determine where photos go; capture indexes determine which photos they use. PNG artwork is a visual layer over or around the photos.
3 min
Connect a camera
Choose a camera and test the connection on your device.
Set up the built-in camera
Android · iPhone & iPad
Start with the built-in camera to verify capture, then use an external camera if needed. Home background preview and session capture have separate settings.
3 min
Connect a webcam or tethered camera
Android · iPhone & iPad
USB/UVC cameras and DSLR/mirrorless cameras use different connection paths. Choose based on the actual camera model, device, cable and platform.
3 min
Set up printing
Connect a printer, calibrate the output and prepare reprints.
Choose the right printing method
Android · iPhone & iPad
Choose a printing method for your platform and printer. A connected status must be followed by a physical print from a session result.
3 min
Print from iPad with supported methods
iPhone & iPad
On iPhone/iPad, choose a printing path available in your build. AirPrint, Assistant and Epson Direct have different setup requirements.
3 min
Set paper, copies, crop and reprints
Android · iPhone & iPad
Calibrate with the media and printer used for the event. Inspect cropping and margins on paper, not only on screen.
3 min
Configure payments
Configure free or paid sessions, QRIS, vouchers and payment recovery.
Enable paid sessions for a device
Android · iPhone & iPad · Web
Paid-booth policy is configured per device in the web dashboard. The event form displays a summary; it does not edit prices or payment methods.
3 min
Connect DOKU QRIS and test the connection
Web
Connect a DOKU account with QRIS already active. Follow the same guide as the OurBooth payment panel; illustrations use sample data.
3 min
Use session vouchers and promo codes
Android · iPhone & iPad · Web
Vouchers grant access according to their allowance/purpose; promo codes change the price according to discount rules. Neither is an app-subscription code.
3 min
Recover pending payments and handle extra prints
Android · iPhone & iPad
If payment or printing is interrupted, check the same transaction and job first. Retrying without checking can create duplicate payments or prints.
3 min
Customize the booth
Customize the theme, Home background and buttons for your event.
Customize each booth screen
Android · iPhone & iPad
Dashboard appearance controls the operator workspace. Booth themes control guest screens; inspect them separately.
3 min
Customize Home backgrounds and buttons
Android · iPhone & iPad
Home should make the main action easy to find. Use a restrained background, leave room for buttons and inspect it while camera/video content moves.
3 min
Run a photo session
Configure capture, filters, results and motion outputs.
Run a session from capture to result
Android · iPhone & iPad
The guest journey follows event and device configuration. Payment, frame selection, retakes and filters appear only when enabled.
3 min
Choose originals, Live Photo and slideshow outputs
Android · iPhone & iPad
Composite photos, originals, Live Photos, GIFs and slideshows serve different purposes. Enable only the outputs the event needs to control processing time and file size.
3 min
Manage data and offline use
Manage saving, upload queues, recovery and offline use.
Run an offline event on iPhone and iPad
Android · iPhone & iPad
Apple Offline Mode is an explicit event choice that disables session cloud workflows. Losing connectivity during an online event is different from choosing Offline Mode.
3 min
Understand local saving, working files and upload
Android · iPhone & iPad
Permanent saving, exporting to the system gallery and temporary working files are different. Working files are still needed for rendering, motion, printing and upload.
3 min
Restore data and recover pending uploads
Android · iPhone & iPad
Account recovery, frame downloads and photo uploads are separate processes. Check each one; successful sign-in does not prove every media file is available.
3 min
Studio and Mingle
Use AI Frame, AI Photocard and Mingle on supported platforms.
Use AI Frame and AI Photocard
Android · iPhone & iPad
AI Frame creates frame artwork, while AI Photocard turns a photo into a styled card. Both require connectivity and the access/AI Tokens displayed for the account.
3 min
Set up Mingle / Photographer Booth
Android · iPhone & iPad
Mingle is an operator/photographer-assisted workflow with its own settings and frames. Its frame selection is separate from self-service booth frame selection.
3 min
Account and event wrap-up
Manage devices and plans, then close the event with final checks.
Sign in and manage device limits
Android · iPhone & iPad · Web
Device limits follow the account subscription and are shown during sign-in. Removing an old device frees access by revoking that device’s session.
3 min
Understand OurBooth Plus and archive access
Android · iPhone & iPad
OurBooth Plus concerns media storage and access; app features follow the app subscription. Use the account’s displayed status and dates rather than assuming the same duration for everyone.
3 min
Wrap up an event and hand over results
Android · iPhone & iPad
Close an event by checking results, uploads, payments and gallery access. Device cleanup is the final step after required data is safe.
3 min
Troubleshoot by version and symptom
Android · iPhone & iPad
Start diagnosis from the symptom and keep enough evidence. App version, device model and connection path help distinguish configuration, compatibility and service problems.
3 min